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Case study eight: Achieving work redesign through employee involvement. | |
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Taylor-Nelson 5042 Woodman Ave. Riverside, Ca 92506 800-788-8471
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Problem: This large Outside organization design consultants have been brought in to do work redesign in the past. These efforts were usually not implemented. We believe high performance organizations who use their internal resources to do the redesign feel a strong commitment to the success of the design. Implementation follows commitment. Solution: Taylor-Nelson taught work redesign principles to the employees and managers who, in turn, revised work practices that accomplished the required goals. They conducted a one day work redesign simulation workshop where the principles of self design were taught. Management and employees practiced designing high performance work systems in ways whereby they could see the benefit of the principles.
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